Nice to meet you.
I am a Product Manager. A Service Design Master graduate at Politecnico di Milano with a multidisciplinary background: BA in business engineering, 9-year work experience with a focus on technology, UX and strategy.
I love learning new things, work-related or not. I enjoy traveling and have a passion for cooking. 🚀👩🍳
Résumé
Work
Product Manager @ IDEXX Animana
2022 - present
Reponsible for Product vision, strategy, and roadmap, and increasing operational efficiencies in the Product team.
Product Owner @ bunq
2021 - 2022
Responsible for the payments strategy. Analyzed market opportunities and worked with merchants to improve localized offering.
Service designer @ Philips
2020 - 2021
Supported projects across business channels and applied design-led activities.
Design researcher @ Oblo
2017 - 2019
Evolved the project with further research, content and initiatives.
Project Manager @ LIQUID
2017 - 2019
Lead the design process for a web software development cross-functional team.
Co-Funder @ LikeHome
2017 - 2018
Lead and managed the design strategy.
Project Manager @ Tekton Labs
2015 - 2017
Managed web and mobile software development projects. Responsible for ideation and design deliverables.
Education
Master in Service Design @ Politecnico di Milano
2019 - 2021
Graduated cum laude.
BA in Business engineering @ Universidad del Pacífico
2010 - 2015
Courses
Introduction to Computer Science from Harvard University
Languages
Spanish (native), English (fluent)
Skills
User research, affinity mapping, storyboarding, journey mapping, service blueprinting, stakeholder mapping, wireframing, user flows, prototyping, usability testing, scrum, Design Sprints, value proposition, business model, north star, product competency model.
Tools
Mixpanel, DataDog, Kibana, Looker, Hotjar, UserTesting, WalkMe, Hubspot, Sketch, Figma, Origami, Principle, Invision, Photoshop, Illustrator, Premiere, GitLab, Miro, FigJam, Lucid, Slack, Jira, Confluence, Basecamp, Trello.